Frequent Questions
We’re a café and professional catering company in Knoxville, TN.
Come try our food during our Soul Food Sunday Brunch!
Below are some of the questions we receive regularly about our catering services and hosting events in our South Knoxville café location. If you don’t see your question answered below please call us or use the contact form at the bottom of the page, and a member of our staff will reach out to you with the answer.
Sunday Brunch, 11a – 3p, Call Ahead (865) 256-2700
Catering FAQ
How Much Is Catering?
Our catering prices vary by event, but on average, we charge $9 – $18 per person. We also charge more if your event will need us to serve wine or alcohol.
How Long In Advance Do I Have To Schedule?
For small events, we require at least 24hrs notice, and for larger events, we require 1 – 2 weeks.
How Long Of A Notice Do I Have To Give To Cancel Catering?
You must inform us about your cancellation before the week of your event.
Is There a Guest Limit?
No!
What Payment Methods Do You Accept?
We accept all major credit cards, checks, and cash.
What If I Can't Pay All At Once?
You must pay half of the total as a deposit.The remaining balance can be paid over time (within reason).
Are There Fees For Last Minute Cancellations?
Yes. If you cancel our catering services too close to the date of event, we cannot refund any of your deposit.
What If Someone At My Event Has An Allergy?
You must tell us about their allergies ahead of time so we can avoid those ingredients. We are not responsible for clients not informing us of allergies, and we are, in no way, liable.
Can You Serve Alcohol?
We can serve alcohol upon request, but it is an extra expense that you will be billed for.
Do You Refuse Service To Drunken Guests?
Yes. Please drink responsibly.
Do We Pay For Travel?
If the event is local and within a reasonable driving distance, no. However, if your event requires a lot of driving, you will be billed for our travel expenses.
Event FAQ
Who Do I Contact About Scheduling An Event?
Please contact Maurice Ragland or Sally Duke during regular business hours or by using one of the many forms on this website.
Can You Host My Event At Your Location?
Yes. Please complete the book an event form.
Do You Refuse Service To Drunken Guests?
Yes. Please drink responsibly.